21 - 24 January, 2019
Singapore

Vivek Nair


Digital Transformation Lead - Asia Pacific & EMEA Retail Branch Network
Citi


3:15 PM Enhancing Branch Operating Efficiencies through Standardisation, Simplification and Automation

  • Connecting the dots from operational excellence to outstanding customer experience
  • Redesigning processes and operations with a customer-centric lens
  • Deploying digital self-service and automation tools to fast-track transformation


Check out the incredible speaker line-up to see who will be joining Vivek.

Download The Latest Agenda