21 - 24 January, 2019

Sylwia Kulesza

Senior Executive Director, Digital Engagement & Cross-Channel Sales, Group Digital Banking
Standard Chartered

1:30 PM Integrating Digital and Human Assisted Channels to Complement the Branch Experience

  • The importance of omnichannel and how it elevates branch interactions
  • Creating synergies between all touch points: Digital, human assisted and hybrid
  • Orchestrating services and interactions across platforms – seamlessly, consistently and in the right context

Check out the incredible speaker line-up to see who will be joining Sylwia.

Download The Latest Agenda