Sachin Rajat SharmaGroup Head, Pricing & Portfolio, Retail Deposits
Standard Chartered Bank
Sachin Rajat Sharma is a Retail Banking professional with extensive product management experience across multiple geographies. He has extensively worked with branch networks as a key channel stakeholder and has launched several propositions designed for the branch clients. The most recent being the MyWay Savings Account for the silver segment clients. He has a Masters in Business administration and more recently a certification from MIT on Fintech - Future of commerce.
There’s no question that financial institutions who embrace technology are seeing an improvement in their customer experience and bottom lines. However, human interaction is still incredibly important to today’s customer. How can you balance advancements in technology and self-service with the human element? Sachin will reveal how Banks can work to maintain this balance and achieve a personalized, easy and fun experience for their clients.