Sachin Rajat Sharma
Group Head, Pricing & Portfolio, Retail Deposits
Standard Chartered Bank
There’s no question that financial institutions who embrace technology are seeing an improvement in their customer experience and bottom lines. However, human interaction is still incredibly important to today’s customer. How can you balance advancements in technology and self-service with the human element? Sachin will reveal how Banks can work to maintain this balance and achieve a personalized, easy and fun experience for their clients.