23 - 24 January, 2018
The Fullerton Hotel Singapore

Ryan Jong Hoon Kim

Head of Retail Banking Segments & Digital
Standard Chartered Bank

2:20 PM Achieving Branch Optimization through Digitisation - the SCBK Retail Banking Story

- Developing and implementing the tool: the first 100% STP and paperless tablet PC based sales and service platform, Retail Workbench
- Enhancing branch network with Retail Workbench: award-winning new branch layout “bank# & bank desks” leveraging the alliance partnership with a major retailer
- Realizing full digitization of traditional branches based on Retail Workbench: next generation branch design for unique digital client experience and staff productivity improvement.  

Check out the incredible speaker line-up to see who will be joining Ryan Jong Hoon.

Download The Latest Agenda