Ryan Jong Hoon Kim
Head of Retail Banking Segments & Digital
Standard Chartered Bank
- Developing and implementing the tool: the first 100% STP and paperless tablet PC based sales and service platform, Retail Workbench
- Enhancing branch network with Retail Workbench: award-winning new branch layout “bank# & bank desks” leveraging the alliance partnership with a major retailer
- Realizing full digitization of traditional branches based on Retail Workbench: next generation branch design for unique digital client experience and staff productivity improvement.