23 - 24 January, 2018
The Fullerton Hotel Singapore

Gareth Jude


Retail Industry Executive, Chief Marketing Office
Telstra


9:10 AM Rebuilding Competitive Advantage through a Branch Service Evolution Strategy that engages Digital Native Customers

Consumer adoption of digital technologies has seen transaction volume in many service based retail industries moving online and the role of the physical branch being questioned. In this presentation you will see examples from around the world that demonstrate how the physical branch can become even more relevant in a digitally disrupted environment as well as hear the story of Telstra‚Äôs own evolution of its flagship branch in Sydney. 


Check out the incredible speaker line-up to see who will be joining Gareth.

Download The Latest Agenda