Many branches who have tried these concepts have “borne no fruit” because customers only want to go to a bank to do what they usually go to a bank to do. Customers want a change but the key is to focus on how to improve on the current reasons why people go into physical branches. Download the article to know more about the guidelines in transforming your branches.
Ahead of the inaugural Branch Transformation Summit 2018 we chat to Medina Cicak, In-Store Delivery Advisor – Store Transformation at the Suncorp Group. Medina shares with us details of Suncorp’s branch evolution – transforming branches into stores that provide customers with a one-stop-shop for life’s most important journeys.
In the article experts from HF Bank & Oman Arab Bank provides tips for branches on how to strategies, download now to more about it...