21 - 24 January, 2019

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What Should Bank Branches of the Future Focus on

Many branches who have tried these concepts have “borne no fruit” because customers only want to go to a bank to do what they usually go to a bank to do. Customers want a change but the key is to focus on how to improve on the current reasons why people...

Evolving the Branch: Providing One-Stop Solutions for Customers

Ahead of the inaugural Branch Transformation Summit 2018 we chat to Medina Cicak, In-Store Delivery Advisor – Store Transformation at the Suncorp Group. Medina shares with us details of Suncorp’s branch evolution – transforming branches into stores that provide customers with a one-stop-shop for life’s most important journeys. 

Branch Transformation - What Happened Behind the Scenes?

In the article experts from HF Bank & Oman Arab Bank provides tips for branches on how to  strategies, download now to more about it...